Communication and Access Policy
At AB Legal, we value providing the highest level of service and individualized attention to each of our clients. In order to ensure that we can effectively address your needs and maintain efficiency, we have implemented the following Communication and Access Policy.
Appointment-Based Communication:
We do not typically accept unscheduled phone calls. We understand this is different than most law firms, but to honor our clients and their busy schedules, we kindly request that when possible, all phone calls be scheduled in advance. This allows us to allocate dedicated time to focus on your specific concerns and provide you with the attention and expertise you deserve.
Importance of Preparation:
By scheduling appointments, we can adequately prepare for our discussions and review relevant documents or information related to your case. This allows us to provide accurate advice and guidance during our communication, maximizing the value of our time together.
Enhanced Client Experience:
Our appointment-based approach ensures that you receive uninterrupted and dedicated attention during our scheduled discussions. This allows us to address your questions, concerns, and legal matters thoroughly and provide comprehensive guidance tailored to your unique situation.
Cost Efficiency:
By avoiding unscheduled phone calls and instead prioritizing scheduled appointments, we can keep costs down for our clients. This enables us to allocate resources effectively and provide high-quality legal services at competitive rates.
Flexibility and Accommodation:
We understand that urgent matters may arise, and we strive to accommodate your needs as much as possible. For time-sensitive issues, we encourage you to reach out to our office, and we will make every effort to schedule a prompt appointment to address your concerns.
Please note that this communication policy helps us maintain an organized workflow and provide focused attention to each client. We appreciate your understanding and cooperation in adhering to this policy, as it allows us to serve you better.